SUPPORT
Get help with TCG Scouter
TCG Scouter is currently in external TestFlight beta. The safest support route is Apple’s built-in TestFlight feedback flow.
Missing or outdated prices
Open Settings › Prices and Data and refresh the Cardmarket data. Daily guide prices and offers can be delayed or temporarily unavailable, so verify a live offer before buying.
Missing card image
Clear the image cache from Settings and reopen the card. This removes only cached images; it does not delete your collection.
Scanner result needs attention
Try an evenly lit photo with the complete cards visible and less glare. Review each suggested match before adding it. Manual search remains available when recognition is uncertain.
Back up before troubleshooting
Create a local JSON backup from Settings › Storage and Backup before a major import or troubleshooting step. Never share a password, 2FA code, payment details or an unnecessary export of your full collection.
Send beta feedback
Open TCG Scouter in the TestFlight app and choose Send Beta Feedback. Include app version 2.2, build 49, your iPhone or iPad model, the card number and the steps that reproduce the issue. Attach a screenshot only when you choose to share it.